Angelique K.
Junior Social Media Manager
Open to offersNew to PlatformPortfolios
About
Angelique K. is an experienced Social Media Manager and Customer Service Specialist with proficiency in client relationship management and communication. From 2022 to 2024, she served as a Social Media Assistant Manager at Hits Facilities Management Ltd, where she created engaging content for platforms like Twitter, Instagram, and Facebook. Her role involved using graphic design tools to enhance visual content. Between 2024 and 2025, she worked as a Customer Service Agent at Alorica Philippines, managing high volumes of inbound and outbound calls and assisting delivery-related queries. Most recently, at Active Leadgen LLC, she served as a Client Care Specialist. Her targeted experience in handling UK ETA applications showcases her capability in assisting clients through phone, email, and chat support while maintaining timely and professional service delivery. Angelique utilizes her skills in email & chat support, critical thinking, and time management to ensure excellence in every facet of her professional ambit.
Experience
Client Care Specialist
Active Leadgen LLC · 2025 — 2026Assisted clients with inquiries regarding UK ETA applications through phone, email, and chat support. Guided customers through the application process and documentation requirements while maintaining professionalism. Collaborated with team members to ensure timely support and resolution of client issues.Customer Service Agent / Food and Delivery
Alorica Philippines · 2024 — 2025Provided support to customers and delivery drivers via email and phone to address order, delivery, and payment issues. Managed high volumes of inbound and outbound calls with a focus on professional and empathetic communication. Delivered clear and accurate solutions to customer inquiries through email, while ensuring compliance with company policies.Social Media Assistant Manager
Hits Facilities Management Ltd · 2022 — 2024Created engaging content for various social media platforms, including Twitter, Instagram, Facebook, and LinkedIn. Conducted research on industry trends and competitor activities to inform content development. Designed promotional materials utilizing graphic design software, and employed editing and graphic design tools to generate visuals for social platforms.
Skills & Expertise
Education
- Bachelor of Science in ArchitecturePhilippine Women’s College of Davao · 2024 — 2029
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