Angelo N.
Mid-Level Customer Service Representative
Open to offersNew to PlatformLanguages
EnglishTagalog
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About
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Experience
Customer Service Representative
Valor Global Philippines · 2022 — 2023Provided high-quality customer service for the Telco Account T-Mobile, addressed troubleshooting queries, and facilitated upselling for customers seeking upgrades and additional subscriptions.Travel Associate
IGT Solutions · 2021 — 2022Responded to customer inquiries through inbound calls and emails, handled rebooking, ticketing, and cancellations for flight reservations.Customer Advisor 1
Concentrix · 2022 — PresentCustomer Advisor with experience handling dual live chat support, inbound calls, and email assistance for an educational account. Skilled in multitasking, customer engagement, problem-solving, and delivering quality customer service in fast-paced environments.Customer Service Representative IV
Pinoy Data Capture Inc. · 2019 — 2021Utilized customer service skills to manage an international retail account for Colony Brands in the US, focusing on meeting customer needs and recommending related products from brochures, catalogs, or websites.
Skills & Expertise
Education
- Certificate of CompletionSan Juan National High School
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