Angie M.

Angie M. is a dedicated professional with a comprehensive background in customer service and hospitality, showcasing five years of proven success. Her expertise lies in effectively managing high-volume customer inquiries through diverse communication channels, including phone, email, and chat, while serving as a crucial liaison between warranties, logistics, and distributors to fulfill customer needs promptly. Angie's project portfolio includes collaborations with Stanley Black and Decker, UHC, and Clover Health. From May 2023 to May 2025, she honed her skills with Emirates Airlines, expertly performing pre-flight safety checks and ensuring compliance, while comfortably providing services to international travelers by leveraging her multilingual ability to bridge language gaps. Angie is well-equipped with negotiation prowess, further enhanced by her AB Initio training from Emirates Aviation College and additional insights from EHL Advisory Services.