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ANNA M. — Junior Accounts Receivable Specialist from Philippines

ANNA M.

Junior Accounts Receivable Specialist

Philippines 3-6 years
Open to offersNew to Platform
Languages
English
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About

Anna Marie G. is an accomplished financial management professional currently serving as an Accounts Receivable Specialist II at Emerson Electric Asia since June 2024. Her role involves managing assigned portfolios, monitoring outstanding balances, and conducting collection activities through email and phone follow-ups. She is adept at reviewing and analyzing aging reports to prioritize overdue accounts, reconciling customer payments, and investigating billing discrepancies. Anna Marie developed her skills during her tenure as a Customer Service Representative at both Telus International Ph and Teleperformance, specializing in travel and financial accounts. She graduated Magna Cum Laude from the Polytechnic University of the Philippines with a BSBA Major in Financial Management in 2023. Her key skills include reconciliations, collections management, and proficiency in accounting software such as SAP, Oracle, and other systems, making her an invaluable asset in the financial sector.

Experience

  • Accounts Receivable Specialist II

    Emerson Electric Asia · 2024 — Present
    Managed an assigned portfolio to monitor outstanding balances, conducting collection activities via email and phone follow-ups. Reviewed aging reports to identify overdue accounts, reconciled customer payments, and addressed billing discrepancies. Collaborated with internal teams for dispute resolution and assisted customers with credit card and bank statement issues.
  • Customer Service Representative - Travel Account

    Teleperformance · 2021 — 2022
    Delivered exceptional customer support by assisting guests and hosts with account, booking, and service-related inquiries.
  • Customer Service Representative - Financial Account

    Teleperformance
    Addressed guest and host inquiries effectively, resolving issues and ensuring high levels of customer satisfaction.

Skills & Expertise

Education

  • Bachelor of Science in Business Administration Major in Financial Management
    Polytechnic University of the Philippines · 2019 — 2023
  • High School
    St. Vincent Learning Center · 2017 — 2019

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