Annabel S.

Annabel E. is a seasoned Customer Service Professional with over four years of dedicated experience in call centers and the hospitality sector. Notable for her ability to efficiently handle more than 50 customer interactions daily while ensuring high levels of customer satisfaction, she has a proven track record in managing inquiries regarding order statuses, refunds, and other service-related issues. Annabel is fluent in English and possesses strong communication and problem-solving skills, which she has effectively utilized to resolve customer disputes and enhance loyalty at Sutherland Global Philippines. Prior to her role in customer service, she honed her expertise as an Assistant Merchandiser and Assistant Marketing professional at Fil-Com Enterprises International, where she managed sales branches and maintained customer databases. Annabel holds a Bachelor of Arts in Mass Communication from the University of the East Caloocan, positioning her as a capable candidate for roles that demand excellent customer relations and operational management.