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Annah M. — Mid-Level Administrative Manager from Uganda

Annah M.

Mid-Level Administrative Manager

Uganda 1-2 years
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Languages
English
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About

Annah M. is a seasoned administrative professional with impactful experience in education, child care, construction, and non-profit sectors in Uganda. As an Administrator at Learning Hub, she manages administrative support, scheduling, report drafting, and client-tutor relations for both online and physical class environments. Her previous role at Kampala Children’s Centre combined report drafting, program redesign, and compliance oversight within child care and sponsorship programs. At Goshem Uganda, she was responsible for daily transaction management, budget review, and financial management, collaborating with Smile International on community initiatives. Earlier with Reynolds Construction/SBI International, Annah assisted in policy compliance, program coordination, and office correspondence for large-scale projects. She holds a BA in Social Work and Social Administration from Kyambogo University and certifications in project management and community leadership.

Experience

  • Administrator

    Learning Hub · 2024 — Present
    Provide administrative support including scheduling meetings, managing correspondence, and addressing phone and email inquiries. Assist with document preparation and maintain both digital and physical records. Generate monthly invoices and coordinate class schedules, ensuring timely sessions for both physical and online formats. Troubleshoot technical issues for online classes and manage bookings while communicating calendar updates. Serve as the main contact for clients, addressing administrative needs and onboarding processes. Prepare operational reports and monitor submission timelines for tutors' reports and financial trackers. Engage with potential partner organizations to promote services and support marketing efforts by coordinating communications. Organize events and workshops as
  • Administrator/ Child care manager

    Kampala Children’s Centre · 2022 — 2024
    Support young adults in developing independence and personal care skills. Create and distribute training materials for caregivers and provide counseling to destitute young adults. Assist the CEO in building a sponsorship management system and program redesign. Develop resources for sponsor engagement through newsletters and reports while ensuring compliance with vulnerable young person protection policies. Monitor community sessions for young adults and lead educational programs related to sponsorship.
  • Administration Officer

    Goshem Uganda in partnership with Smile International · 2017 — 2022
    Process daily transactions and ensure accuracy in financial documentation. Manage petty cash disbursements and maintain records for bank and petty cash transactions. Review field activity budgets and ensure efficient cost management while providing training for field staff regarding financial reports. Develop an organized filing system and handle incoming calls professionally. Take minutes during organizational meetings, monitor supply inventories, and maintain compliance with administration policies while coordinating communications across various programs.
  • Administration Assistant

    Reynolds Construction/ SBI International · 2012 — 2016
    Assist in planning and coordinating programs while ensuring they adhere to schedules and budgets. Manage staff assignments and workloads, write business correspondence, and enforce office procedures. Compile and submit office expense reports on time, respond to employee inquiries via phone, email, and social media, and organize monthly progress meetings among clients, consultants, and contractors. Conduct induction meetings for new hires to discuss company policies and benefits.

Skills & Expertise

Education

  • Bachelor of Social Work and Social Administration
    Kyambogo University · 2009 — 2012
  • Uganda Certificate of Education
    St.Mary’s Boarding Senior Secondary School · 2007 — 2008
  • Uganda Advanced Certificate of Education
    St.Mary’s Boarding Senior Secondary School · 2007 — 2008

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