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Anne C. — Customer Service Associate from Philippines

Anne C.

Customer Service Associate

Philippines No experience yet
Actively lookingNew to Platform
Languages
English
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About

Customer support and administrative operations professional with experience handling client inquiries, managing structured records, and supporting day-to-day workflow coordination in fast-paced environments. Skilled in maintaining accurate databases, organizing documentation, and ensuring timely communication across customers and internal teams. Experienced in phone, in-person, and written communication, with a strong focus on clarity, consistency, and follow-through in handling tasks.

Familiar with CRM tools such as HubSpot and productivity platforms including Google Workspace, Microsoft Office, Asana, Slack, and Zoom. Comfortable working independently, managing multiple priorities, and following structured processes while adapting to operational needs. Interested in roles involving customer support, CRM coordination, and administrative operations where accuracy, responsiveness, and organization are key.

Experience

  • Service Crew

    McDonald’s · 2025 — 2026
    • Provided fast and efficient customer service in a high-volume environment while maintaining service quality standards. • Handled customer concerns and inquiries with professionalism and strong communication skills. • Collaborated with team members to ensure smooth operations during peak hours. • Demonstrated adaptability, multitasking ability, and attention to detail in a fast-paced setting.
  • Administrative Aide

    St Joseph Driving School · 2022 — 2025
    • Managed client communications and responded to 20+ inquiries daily via phone, email, and in-person interactions while supporting the enrollment process. • Maintained accurate records through data entry, document processing, and database updates for 100+ student files while ensuring compliance with administrative procedures. • Coordinated appointment scheduling and calendar management between students and instructors, ensuring efficient operations and timely communication. • Guided clients throughout the enrollment process, from initial inquiry to service completion. • Created promotional materials and advertisements using Canva to support marketing efforts.

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