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Anne M. — Mid-Level Virtual Assistant from Kenya

Anne M.

Mid-Level Virtual Assistant

Kenya 1-2 years
Open to offersNew to Platform
Languages
English
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About

Anne M. is a meticulous and organized Virtual Assistant based in Nairobi, Kenya, known for her expertise in administrative support across various business domains including real estate and finance. She has played a significant role in managing client inquiries and scheduling property viewings in her current position with Homely Yours Real Estate since 2025. Anne has extensive experience with CRM systems and Google Workspace, facilitating client communications, database management, and administrative documentation. In her previous role as a Debt Collection Officer at CashNow App, she skillfully handled customer negotiations and achieved collection targets. Her educational background includes a Bachelor of Business Administration with a focus on Finance and a Diploma in Banking & Finance from Kiriri Women's University of Science and Technology. Fluent in English and Swahili, Anne excels in remote work environments, harnessing AI-powered tools to enhance productivity and service delivery.

Experience

  • Real Estate Virtual Assistant

    Homely Yours Real Estate · 2025 — Present
    Handled client inquiries and communications for follow-ups. Coordinated appointments and scheduled property viewings. Maintained CRM systems with accurate records. Assisted in lead generation and database management. Prepared necessary reports and administrative documents. Supported agents with various operational tasks.

  • Debt Collection Officer

    CashNow App · 2021 — 2023
    Contacted customers regarding unpaid bills and negotiated payment arrangements. Maintained customer relationships while updating account information and records. Compiled collection reports and necessary documentation. Adhered to professionalism while meeting collection targets.

Skills & Expertise

Real Estate Virtual AssistantAppointment Setter (Real Estate)Virtual AssistantCustomer Service and Admin Support

Education

  • Diploma in Banking & Finance
    Kiriri Women's University of Science and Technology · 2017 — 2018
  • Bachelor of Business Administration (Finance Option)
    Kiriri Women's University of Science and Technology

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