Anthony C.

Anthony R. is a dedicated customer service professional with a proven track record in providing exceptional support and enhancing customer satisfaction. Currently holding the role of Operations Customer Expert I at Teleperformance, he adeptly handles customer-centric support functions, systematically resolving operational inquiries while optimizing workflow management to ensure alignment with service level agreements (SLAs). Equipped with a robust educational background, Anthony completed his Bachelor of Science in Computer Science from Bernardo College in 2026, and he also holds a Bachelor of Business Administration from Al Ain University. His skills in communication, problem-solving, and MS Office & Salesforce make him an asset to any fast-paced environment. In the past, he has served as a Web Developer Intern at One Over Zero Technologies, where he contributed to developing web applications using the Laravel framework and collaborated on debugging and testing website features. His foundational experience as a Customer Service Representative at Alorica honed his ability to efficiently handle inquiries and resolve system concerns. Anthony is certified in Computer System Servicing, showcasing his ongoing commitment to enhancing his technical proficiency.