Anupriya D.

Anupriya D. is a dedicated Process Associate with over three years of experience in the BPO industry. Based in Shahdol, India, Anupriya has developed significant expertise in handling international processes through email support, data entry, and chat services, emphasizing non-voice communication strategies. She holds a diploma from Rajeev Gandhi Prodhogiki College in Bhopal. Her role includes managing customer tickets for premium clients with a consistent track record of maintaining a turnaround time (TAT) of 12 hours, which has earned her multiple accolades as a star employee across several quarters. Anupriya's past experience includes an internship at Hindustan Aeronautics Limited, where she was involved in handling departmental calls and online complaint resolution as a software trainee. She possesses robust skills in MS Office and Excel, enhancing her capability to deliver efficient support. Fluent in English, Hindi, Tamil, Telugu, and Malayalam, she continues to excel in facilitating clear and effective communication in diverse linguistic settings.