aplekaye O.

Aple K. is a professional with 2 years of experience in the BPO industry, having worked for companies such as EperFormax and Straive. Her first year focused on customer service, addressing customer concerns and assisting individuals who contacted the company about its products. In her subsequent role, Aple served as a Content Analyst, where she managed raw manuscripts submitted by authors, pre-edited documents using specialized applications, and ensured quality by thoroughly checking the XML output before publication. With a Bachelor in Secondary Education, Major in English from Western Leyte Colleges of Ormoc City and proven professional communication abilities, she combines educational background with hands-on experience in both customer care and manuscript processing within the BPO and content management sectors.