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April J. — Junior Front Desk and Reservation Specialist from Philippines

April J.

Junior Front Desk and Reservation Specialist

Philippines No experience yet
Open to offersNew to Platform
Languages
EnglishTagalog
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About

April J. is a committed and service-focused professional with a degree in Tourism Management from Infotech Development System Colleges, Inc. Her experience is rooted in the tourism and hospitality industry, with internship positions that honed her capability in front office operations, reservations, and housekeeping support. During her tenure as a Front Desk, Reservation, and Housekeeping Intern at Villa Rosita Hotel in Naga City, she excelled in guest service, handling check-in and check-out processes, managing room reservations, and addressing guest inquiries. Her role required effective coordination with hotel departments to ensure seamless operations and a high standard of cleanliness and guest satisfaction. April is proficient in customer service & passenger relations, and communication & interpersonal skills, with a strong command of time management & multitasking, and computer literacy. Her adaptability and attention to detail make her a valuable asset in the continuing pursuit of a career in the aviation industry.

Experience

  • Front Desk, Reservation, and Housekeeping Intern

    Villa Rosita Hotel
    Facilitated check-in and check-out for guests. Handled room reservations and addressed guest inquiries. Collaborated with hotel departments to maintain operational efficiency. Ensured the cleanliness and organization of guest rooms and shared spaces. Supported housekeeping personnel in preparing rooms for incoming guests while adhering to hotel cleanliness standards.

Skills & Expertise

Architectural ServicesCustomer ServiceCustomer Service Representative

Education

  • Bachelor of Science in Tourism Management
    Infotech Development System Colleges, Inc. · 2022 — 2026

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