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Apurva K. — Mid-Level Insurance Claims Associate from India

Apurva K.

Mid-Level Insurance Claims Associate

India 3-6 years
Open to offersNew to Platform
Languages
EnglishHindi
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About

Apurva K. has built a robust career in the insurance and education sectors, showcasing expertise in motor claim insurance and overseas education consulting. At WNS, she served as a Sr Associate, managing the entire motor claims process from the First Notice of Loss to final approval, ensuring compliance and efficient workflow. Her responsibilities included document validation, coordination with assessment teams, and arranging towing services, all while maintaining professional communication with clients. Transitioning into the education industry, she held roles at Shah Overseas Education and KC Overseas Education, both involving student admissions and operations. As a Senior Admissions and Operations Consultant, she deftly guided students through university and visa application processes, enhancing their study abroad experiences. Her strong proficiency in applications such as MS Outlook, MS Word, and MS Excel underpins her capability to excel in document management and communication. Additionally, Apurva has represented her organizations at various educational events, further highlighting her communication skills and adaptability.

Experience

  • Sr Associate

    WNS · 2025 — 2026
    Managed the complete motor claim insurance process following the First Notice of Loss (FNOL), ensuring claims were initiated promptly. Engaged with insured individuals and repairers to gather vehicle damage photos, repair estimates, and necessary documents. Evaluated and confirmed documents for precision and adherence to company standards prior to system uploads. Timely updated claim information in the system while coordinating with the assessment team for claim evaluations and approvals. Arranged for towing services for vehicles deemed undrivable per company policies and followed up continuously with insured parties, repairers, and internal teams to monitor claim advancement. Maintained an organized workflow and facilitated quick claim resolutions through effective coordination, providing customers with clear communication regarding next steps and timelines.
  • Senior Admissions and Operations Consultant

    Shah Overseas Education · 2024 — 2025
    Guided students in exploring academic programs and universities, identifying appropriate academic and cultural matches across the USA, UK, and Ireland. Assisted in the submission of applications, including Common applications and personal statements, while managing timelines and communications concerning offer decisions and next steps. Provided comprehensive support for visa applications and preparation for pre-arrival requirements. Maintained communication with international clients and university representatives through calls and emails.
  • Admission Consultant

    KC Overseas Education · 2021 — 2024
    Helped students assemble and organize application documentation, such as transcripts, essays, and recommendation letters. Offered guidance on visa processes, financial aid options, and housing arrangements for students. Monitored and tracked application statuses, following up with universities while providing continuous support to students up to their enrollment. Ensured clear and professional communication with overseas clients and university representatives via calls and emails.

Skills & Expertise

Education

  • Graduation (BCA)
    Rashtrsant tukdoji maharaj nagpur University · 2016 — 2020

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