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archana K. — Mid-Level Operations Manager from India

archana K.

Mid-Level Operations Manager

India 6+ years
Open to offersNew to Platform
Languages
HindiEnglishMarathiKonkani
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About

Archana K., an experienced Operations Manager based in Navi Mumbai, India, has spent over four years fostering patient relations and optimizing operations at Nephrocare Health Services. Her role involves acting as a liaison between patients and nephrologists, managing revenue, overseeing team motivation, handling audits, and managing inventory processes. Prior to her current position, Archana gained sales experience at Shalimar Infotech, where she successfully handled sales targets and managed leads with both Indian and international clients in the polymer granules market. Additionally, she served as a Health Coordinator for Paramount Health Services, aligning government health policies with internal processes and managing cashless health services. Archana holds an M.Sc. in Zoology from Mumbai University. She is multilingual, fluent in English, Hindi, and Marathi, and actively participates in volleyball and other sports. Her commitment extends to supporting projects for blind individuals, indicating her broad interpersonal skills.

Experience

  • Operations Manager

    Nephrocare Health Services · 2020 — Present
    Managed patient relations and acted as a liaison between patients and nephrologists. Oversaw revenue-related tasks and led the team, ensuring motivation among members while addressing audit non-conformities and managing inventory.
  • Health Coordinator

    Paramount Health Services Pvt Ltd · 2019 — 2020
    Worked on government health policy, ensuring processes aligned with regulations, and conducted vigilance services for cashless health procedures.
  • Sales Executive

    Shalimar Infotech Pvt Ltd · 2019 — 2019
    Focused on achieving sales targets by generating leads and finalizing sales with both Indian and international clients for polymer granule products and raw materials.

Skills & Expertise

Education

  • Master of Science in Zoology
    Mumbai University · — — 2018
  • Bachelor of Science in Zoology
    Mumbai University · — — 2016
  • High School Diploma
    Maharashtra · — — 2008
  • High School Diploma
    Maharashtra · — — 2006

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