Archimedes D.

Archimedes D. A. is a seasoned professional with over a decade of experience in the BPO industry, demonstrating expertise in dialer mechanics and strategic planning for both local and international dialing accounts. His tenure in the industry includes roles such as CSR and Assistant Lead at The Results Co., where he focused on telecom accounts and tech upselling, and Workforce Analyst at GC Services, managing scheduling and timekeeping in financial accounts. Archimedes further expanded his skills at Balboa Digital as a Lead Verification Specialist, and at Collection House Int’l INC., where he progressed from Operations Analyst to Operations Team Lead. Currently a Freelancer, he provides executive assistance, collaborating directly with CEOs on tasks like email management, scheduling, and business process support. With a strong proficiency in Microsoft Excel, Genesys, and Canva, he is adept at data processing, technical analysis, and product development.