Arjie A.
Mid-Level Customer Service Representative
Open to offersNew to PlatformAbout
Arjie A. is an experienced Customer Service Representative with a solid background in high-volume client interactions within the financial services and travel industries. From 2021 to 2023 at Sutherland Global Services, Arjie specialized in assisting cardholders and managing card services, demonstrating strong problem solving and project management abilities. In 2023, Arjie contributed to Dnata Travel as an Appointment Setter, focusing on scheduling and customer follow-ups. Most recently, at TaskUs from 2024 to 2026, Arjie oversaw live order updates, processed refund queries, and addressed serious food safety concerns, while providing leadership and guidance to new hires as a Subject Matter Expert. Arjie is recognized for effective team management and efficient issue resolution in customer-centric roles.
Experience
Customer Service Representative
TaskUs · 2024 — 2026Provided live order updates, addressed refund queries, and managed serious food safety concerns. Acted as a subject matter expert and assisted new hires prior to their transition into production.Customer Service Representative
Sutherland Global Services · 2021 — 2023Assisted cardholders with inquiries related to card services, managing a variety of customer interactions.Appointment Setter
Dnata Travel · 2023 — 2023Scheduled appointments for client consultations within the travel sector.
Skills & Expertise
Education
- High SchoolEastern Poract National High School · 2012 — 2019
- Elementary SchoolManibaug Paralaya Elementary School · 2006 — 2012
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