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Arjonh T. — Mid-Level Telecommunications Technical Support Specialist from Philippines

Arjonh T.

Mid-Level Telecommunications Technical Support Specialist

Philippines 3-6 years
Open to offersNew to Platform
Languages
English
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About

Arjonh T. is a seasoned Customer Service and Technical Support Representative with a strong background in both the telecommunications and retail industries. Demonstrating efficiency in handling complex technical issues, account-related concerns, and high-quality customer support, Arjonh consistently achieves customer satisfaction in fast-paced environments. Over the years, he has honed his skills as an Environmental Specialist, ensuring compliance with environmental standards while maintaining operational efficiency. His expertise extends to resolving billing inquiries, upselling opportunities, and managing credit card account concerns with precision and effectiveness. Proficient in both English and Filipino, Arjonh stands out for his strong communication, problem-solving, and stress management capabilities across various challenging roles.

Experience

  • Customer Service Representative

    Afni Phil. · 2026 — 2025
    Managed account-related issues and provided technical assistance. Focused on troubleshooting, delivering customer-centered solutions efficiently.
  • Customer Service Representative II

    Ttec · 2025 — 2024
    Handled customer inquiries and provided technical support. Engaged in upselling and maintained accurate account information while resolving customer concerns.
  • Technical Support Representative

    Concentrix · 2024 — 2022
    Specialized in resolving technical issues related to cellular services and mobile devices. Addressed billing inquiries while identifying upselling opportunities.
  • Customer Service Representative

    AfniPhil/Support Coach · 2024 — 2022
    Addressed credit card concerns, managed payments, billing inquiries, and assisted with credit limit increases. Resolved customer issues accurately in compliance with company policies.
  • Environmental Specialist

    Cleanflo Phil. · 2022 — 2021
    Maintained cleanliness of holding tanks and monitored water levels. Ensured compliance with environmental standards while supporting efficient operations.

Skills & Expertise

Education

  • Junior High School
    Batasan Hills National High · 2018 — 2020
  • Senior High School
    Eclaro Academy · 2014 — 2018

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