Arlie M.

Arlie Mae C. is a customer-focused professional with a background in sales, customer service, and technical support across customer support and business process outsourcing (BPO) industries. As an Outbound Cold Calling & Sales Expert at HelpGrid, Arlie Mae C. manages high-volume inbound and outbound calls, handles customer inquiries, and drives supply replenishment through proactive contact strategies and tailored promotional offers. At VXI Holdings, Arlie Mae C. served as an Account Associate, assisting customers with billing inquiries, account updates, and recommending upgrades or add-ons based on eligibility—always ensuring meticulous CRM tool documentation. With technical support experience from Concentrix Davao, she resolved customer issues through calls and chats, managed case documentation, and supported multi-channel operations in a high-compliance environment. Arlie Mae C. holds a Bachelor of Science in Business Administration, majoring in Marketing Management, and demonstrates technical proficiency with software including Canva, Capcut, and CRM tools.