Arnel C.

Arnel C. brings over nine years of experience in professional customer service and a year specializing in healthcare account support, with a focus on COBRA billing processes. At Panasiatic Solutions Inc., Arnel served as a CSR and Technical Support Representative, resolving technical and account-related issues for customers in telecommunications and related industries. In a subsequent role at Ubiquity, he handled healthcare accounts, efficiently managing COBRA billing inquiries, eligibility questions, accounts management, and providing clarification of billing statements and EOBs. His background also includes fundamental medical billing practices, accounts receivable follow-ups, and ensuring accurate documentation on customer interactions. Arnel demonstrates proficiency with Microsoft Office and offers adept support via email and chat within the healthcare and customer solutions sectors.