ARNEL C.
Mid-Level Customer Support Specialist
Open to offersNew to PlatformAbout
Arnel C. has accumulated professional experience in customer service roles within the outsourcing industry, having served as an Email and Chat Support representative at Flatworld Solution Davao from March 2020 to May 2022, and as a voice account agent at Fairtradeoutsourcing from January 2023 to March 2024. With educational credentials in Business Office Information System from AMA Computer Learning Center and Computer Hardware Servicing NCII from Informatics Technological College, Arnel C. demonstrates a foundation in both business administration and technical support. His expertise includes the use of project management and data visualization techniques, contributing to effective service delivery in contact center environments that require strong communication, management, and IT-related skills.
Experience
Voice Account
Fairtradeoutsourcing · 2023 — 2024Handled customer calls, delivering support and information while ensuring satisfaction.Email and Chat Support
Flatworld Solution Davao · 2020 — 2022Provided customer assistance via email and chat, addressing inquiries and resolving issues effectively.
Skills & Expertise
Education
- Computer Hardware Servicing NCIIInformatic Technological College · 2012 — 2014
- Business Office Information SystemAMA COMPUTER LEARNING CENTER · 2009 — 2011
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