Arra A.
Mid-Level Food Service Supervisor
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Arra P. is a seasoned professional in the food service industry, showcasing strong leadership in her roles across prominent brands such as Tim Hortons and Krispy Kreme Doughnuts Philippines. As a Food Service Supervisor at Tim Hortons, she adeptly managed operational workflows from June 2024 to May 2026. At Krispy Kreme, Arra excelled as a Shift Manager from February 2020 to February 2023, where she was responsible for scheduling staff, optimizing daily operations, and ensuring food safety and quality standards. Her earlier experience includes a similar managerial role at Kenny Rogers Roasters, where she effectively handled restaurant operations and budget monitoring from October 2017 to July 2019. Arra's academic background in Hospitality Management from Lipa City Colleges and her certifications, including SafeCheck Food Safety and First Aid from the Philippine Red Cross, further strengthen her professional expertise. Her training reflects a commitment to leadership and excellence in hospitality and tourism.
Experience
Food Service Supervisor
Tim Hortons · 2024 — 2026Oversaw operations during shifts to ensure efficiency and smooth running. Managed staff in both retail and production roles. Addressed customer inquiries and complaints, facilitating their needs. Executed all store functions with a focus on food safety and quality standards. Conducted forecasting and inventory checks while planning for operational needs.Shift Manager
Krispy Kreme Doughnuts Philippines · 2020 — 2023Supervised the entire shift, ensuring operational efficiency. Managed staff assignments to enhance productivity and maintained adequate personnel in various positions. Handled customer queries and complaints while ensuring an optimal service experience. Engaged in planning, inventory checks, and forecasting to align with business needs. Flexible regarding shift work.Shift Manager
Kenny Rogers Roasters · 2017 — 2019Scheduled staff and managed paperwork, including sales invoices and reports. Monitored budgetary compliance and supervised spending. Oversaw restaurant operations in the absence of the assistant manager. Welcomed customers and supported employees with operational tasks. Addressed customer queries and assisted with concerns as needed.
Skills & Expertise
Education
- Bachelor of Science in Hospitality ManagementLipa City Colleges · 2013 — 2017
- High SchoolPansol National Highschool · 2008 — 2012
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