Ashela A.

Ashela P. is an experienced professional in the customer service, hospitality, and logistics industries. As a Team Manager at Alorica Philippines Inc. in Pasay City from August 2022 to February 2026, Ashela supervised team performance and provided coaching to ensure members met goals and delivered exceptional customer service. Previously, as a Customer Service Representative with the same company, she managed incoming calls and assisted guests with room reservations. Her earlier role as a Billing Specialist at Phil. Span Asia Carrier Corp. in Manila involved charging and sending invoices, issuing receipts for cargo shipments, and maintaining accurate client account records. In 2015, she worked as a Housekeeping Attendant at Bayview Park Hotel Manila, contributing to the hospitality sector. Her background showcases solid experience in team monitoring, customer service, and billing and invoicing within business process outsourcing, logistics, and hospitality domains.