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Athenna V. — Junior Virtual Assistant from Philippines

Athenna V.

Junior Virtual Assistant

Philippines 2-3 years
Open to offersNew to Platform
Languages
English
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About

Athenna V. is a dedicated General Virtual Assistant based in Ormoc City, Leyte, Philippines, with over three years of experience in administrative support, customer service, and data entry. She excels in providing comprehensive support through proficient email and calendar management, and her proficiency in CRM management has proven invaluable in her role. Athenna's career includes significant tenure as an Insurance Verification Specialist at Virtual Staffing Solutions, where she expertly verified insurance benefits and maintained CRM/EMR records. Her experience extends to roles such as Remittance Specialist and Healthcare Data Entry Specialist within the same company, focusing on transaction accuracy and data integrity. At Mind and Sole, she further honed her skills managing appointments and administrative tasks. She is adept in tools such as Google Workspace and Microsoft Office, ensuring efficient operation within the businesses she supports.

Experience

  • Insurance Verification Specialist

    Virtual Staffing Solutions · 2025 — 2026
    Verified insurance eligibility and benefits, handled customer inquiries through inbound and outbound calls, updated CRM/EMR records accurately, and maintained confidentiality while addressing coverage concerns.
  • Remittance Specialist / Payment Verification Officer

    Virtual Staffing Solutions · 2024 — 2025
    Reviewed payment information for accuracy, maintained databases and transaction records, and coordinated with team members to ensure deadlines were met.
  • Healthcare Data Entry Specialist

    Virtual Staffing Solutions · 2023 — 2024
    Entered and maintained patient data accurately, supported documentation and record updates, and ensured data integrity and organization.
  • Receptionist / Administrative Assistant

    Mind and Sole · 2020 — 2023
    Answered phone calls and assisted customers, managed appointment scheduling and calendars, and processed records while providing administrative support.

Skills & Expertise

Education

  • Senior High School
    Institution not specified · — — 2020

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