Aubrey G.
Junior Aviation Operations Support Specialist
Open to offersNew to PlatformAbout
Aubrey G. is an experienced Passenger Service Assistant in the aviation industry, currently serving at Mactan-Cebu International Airport since September 2023. With a Bachelor of Science in Aviation Information System majoring in Airline Operations from the Philippine State College of Aeronautics, Aubrey brings a strong educational background to her role. She previously worked as a Call Center Agent at ePerformax BPO & Contact Centers, building expertise in customer service for the contact center sector. Aubrey's on-the-job training at Mactan-Cebu International Airport Authority further enhanced her understanding of airport operations. She is recognized for her English fluency, public speaking, and broad computer literacy, frequently employing these skills to provide efficient support to passengers and customers in high-traffic environments.
Experience
Call Center Agent
ePerformax BPO & Contact Centers · 2022 — 2023Handled customer inquiries and provided assistance in a fast-paced call center environment, utilizing effective communication skills.Passenger Service Assistant
Mactan-Cebu International Airport · 2023 — PresentSupported airport operations by assisting passengers with check-in processes, baggage inquiries, and ensuring a smooth travel experience.
Skills & Expertise
Education
- Bachelor of Science in Aviation Information System Major in Airline OperationsPhilippine State College of Aeronautics · 2018 — 2022
- Senior High SchoolSaint Dominic Savio International School · 2017 — 2018
- Secondary EducationSaint Dominic Savio International School · 2016 — 2017
- Elementary EducationChildworks Learning Center · 2011 — 2012
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