Aubrey R.

Aubrey R. is an experienced professional with a background in administrative support, customer service, and marketing operations within the healthcare, business process outsourcing, and facilities management industries. As a Facilities Admin Assistant at IBEX Global Solutions and Teleperformance Inc., Aubrey managed office operations, asset and facilities management, vendor coordination, and procurement processes, overseeing purchase orders, invoice processing, and budget activities. In the healthcare sector as a Customer Service Representative for Highmark Health Insurance Plans, Aubrey handled eligibility verification, coverage explanations, claims status reviews, and interpreted provider contracts, ensuring accurate documentation in CRM systems. At Callbox Inc., Aubrey worked as an Email Marketing Specialist, managing databases, supporting campaign initiatives, analyzing reports, and collaborating with database teams to generate qualified leads. Aubrey consistently demonstrates expertise in data entry, email marketing, and vendor coordination, contributing to streamlined business operations and effective client support.