Aya S.
Open to offersNew to PlatformAbout
Aya S. is a dedicated student specializing in Human Resource Management based in Casablanca, Morocco. Currently enrolled in a diploma program at OFPPT, she is expected to graduate in January 2027. Aya has gained crucial insights into administrative personnel management, recruiting, and internal communication, particularly through her internship as a Human Resources Intern at Vivo Energy Maroc. There, she explored talent management practices and the development of skills, working with digital HR tools like SAP SuccessFactors. Her experience as a Francophone Telecounselor sharpened her skills in customer relations and communication. Additionally, she is proficient in various office software applications such as Microsoft Word, Excel, and PowerPoint. Fluent in Arabic, French, and English, Aya combines her educational background with practical experience, making her a promising emerging professional in the HR industry.
Experience
Human Resources Intern
Vivo Energy Morocco · 2026 — 2026Gained exposure to HR processes including recruitment, employee onboarding, and personnel administration. Observed talent management practices and skill development. Familiarized with digital HR tools such as SAP SuccessFactors, Own Your Growth, and ICDP. Followed HR activities and understood internal procedures. Engaged in professional communication, organization, and teamwork.French-speaking Call Consultant
Call Center · 2025 — 2025Welcomed, guided, and assisted French-speaking callers through inbound and outbound calls. Processed requests and customer complaints in accordance with internal procedures. Met quality objectives and adhered to instructions. Developed active listening skills and enhanced customer relations.
Skills & Expertise
Education
- Diploma in Human Resource Management — in progressOFPPT — Centre de Formation en Gestion des Ressources Humaines · — — 2027
- Baccalaureate in Experimental SciencesLycée Abdallah El Eyachi · — — 2023
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