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balaji M. — Senior US Export Documentation Specialist from India

balaji M.

Senior US Export Documentation Specialist

India 3-6 years
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Languages
EnglishTelugu
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About

Balaji M. is a seasoned professional with over seven years of dedicated experience in US Export Documentation, customer support, and back-office operations. Currently positioned at Mediterranean Shipping Company Pvt. Ltd. in Hyderabad as a Specialist, Balaji has adeptly managed documentation processes and booking operations while ensuring accurate shipment records and operational reports. His proficiency in MS Excel and Google Sheets underpins his capability to prepare and validate critical documentation, thus streamlining organizational operations. In previous roles, such as with MOL Information Processing Services, Balaji effectively handled Bill of Lading documents and resolved customer inquiries with efficiency. His education includes a B.Tech from SRITS Engineering College under JNTU, reflecting a solid academic foundation that complements his professional expertise.

Experience

  • Specialist – US Export Documentation

    Mediterranean Shipping Company Pvt. Ltd. · 2020 — 2026
    Managed US Export Documentation processes and organized booking operations. Provided support to customers using email and chat channels, ensuring timely resolution of queries. Maintained accurate shipment records and operational reports. Collaborated with internal teams to facilitate efficient documentation processes and handled multiple customer communications and follow-ups.
  • Executive

    MOL Information Processing Services (I) · 2018 — 2020
    Engaged in US Export Documentation processes, preparing and verifying Bill of Lading documents. Delivered customer support through email communication while maintaining documentation records and operational reports. Focused on the timely completion of assigned tasks.

Skills & Expertise

Education

  • B.Tech
    SRITS Engineering College (JNTU) · — — 2015
  • Intermediate (MPC)
    Government Junior College · — — 2011
  • SSC
    Government High School · — — 2009

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