Banothile M.
Mid-Level Talent Acquisition Specialist
Open to offersNew to PlatformAbout
Banothile M. is a dedicated Talent Acquisition Specialist with a rich professional background in recruitment and sales. Based in Durban, she currently manages the recruitment process for an online financial advisor, overseeing candidate identification, resume review, and new hire onboarding. Previously, Banothile excelled as a sales agent at Surecover Group and Rewardsco, where she honed her telephonic sales skills. With experience from 2014 to 2016 as a customer service representative at CCI, she adeptly handled customer inquiries and complaints for UK customers. Banothile holds a diploma in Public Relations and Journalism from Rosebank College, and she is proficient in isiZulu and English, with advanced abilities in both languages. Her key hard skills include strong communication, customer service, and sales capabilities. She is now seeking opportunities as an administrator, data capturer, or call centre agent.
Why hire me
I am a hardworking, dedicated, and customer-focused professional with experience in customer service, sales, and recruitment. I enjoy helping people, solving problems, and creating positive experiences for customers.I have strong communication skills, a customer-focused mindset, and the ability to handle different types of customers professionally. I enjoy helping people, solving problems, and finding solutions that create a positive customer experience. My experience in customer service, sales, and recruitment has helped me develop skills such as active listening, patience, attention to detail, and working well under pressure. I am also comfortable learning new systems and processes, managing multiple tasks, and working toward performance goals
Experience
Talent Acquisition Specialist
Online Financial Advisor · 2025 — PresentOversee the recruitment process, which includes identifying potential candidates, onboarding new hires, reviewing resumes, conducting interviews, and evaluating candidates' skills and experience to ensure the best match for roles.Sales Agent
Surecover Group · 2024 — 2025Engaged in the sale of home content insurance.Sales Agent
Rewardsco · 2018 — 2023Performed telephonic sales.Customer Service Representative
CCI · 2014 — 2016Assisted customers with home internet issues, resolved complaints, answered inquiries, and processed orders for customers based in the UK.
Skills & Expertise
Education
- MatricRidge Park College · — — 2012
- Diploma in Public Relations and JournalismRosebank College
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