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Basroni — Mid-Level Logistics Coordinator from Indonesia

Basroni

Mid-Level Logistics Coordinator

Indonesia No experience yet
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Languages
EnglishIndonesian
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About

Basroni B., based in Batam, Indonesia, is a seasoned operations and logistics coordinator with extensive experience in courier management and e-commerce logistics. From 2016 to present, Basroni has expertly coordinated daily courier pickups and deliveries across Batam, enhancing the operational efficiency for online shop partners and retail businesses. With robust skills in customer support and WhatsApp Business communication, he effectively handles customer inquiries, manages operational communication, and supports order fulfillment processes. Basroni's strong capabilities in logistics coordination and remote collaboration are underpinned by his educational background with an Associate Degree in Marketing from Gadjah Mada University. He is proficient in Indonesian and possesses basic to intermediate English skills. Basroni is particularly adept at integrating team coordination with time management to meet the challenging demands of fast-paced environments.

Experience

  • Courier & Operations Coordinator

    Self-Managed Courier Operations · 2016 — Present
    Coordinated courier pickups and deliveries on a daily basis within Batam. Oversaw communication with online shops and customers regarding operational matters. Addressed customer inquiries and complaints while ensuring smooth delivery coordination. Scheduled deliveries and managed the courier workflow. Supported online sellers with logistics and order fulfillment processes. Maintained efficiency in fast-paced delivery operations, collaborating directly with various online shop partners and retail businesses.

Skills & Expertise

Education

  • Associate Degree in Marketing
    Gadjah Mada University