Bernard P.

Bernard S. P. is a dedicated Customer and Sales Representative with Quantrics, where he efficiently manages a high volume of inbound customer inquiries. With a background in the BPO industry, he excels in delivering exceptional customer service, ensuring accurate documentation and resolution of billing-related issues. Bernard is noted for his ability to promote and upsell relevant products based on customer needs, consistently meeting performance targets in a fast-paced environment. His educational foundation in the Bachelor of Secondary Education from Calabanga Community College, paired with his skills in sales and handling billing concerns, empowers him to offer practical solutions for customer satisfaction. Bernard is also proficient in the Microsoft Office Suite and possesses strong communication skills in English, Tagalog, and Bikol. He consistently strives for excellence, as evidenced by multiple Academic and Conduct Awards during his education.