Beverly A.

Beverly A. is a dedicated and customer-focused professional boasting 6 years of experience in the Business Process Outsourcing (BPO) industry, with a specialization in sales, customer service, and technical support. During her tenure at TTEC Philippines, she excelled as a Customer Service Representative II, providing sales support for Verizon clients. Her role involved addressing customer inquiries, resolving billing concerns, and performing basic troubleshooting for telecommunications services, ensuring high levels of customer satisfaction. Beverly's strong communication skills, highlighted by her excellent English proficiency, complement her ability to operate in fast-paced, target-driven environments. Proficient in sales and upselling, technical support, and verbal and written English communication, she is prepared for both remote and on-site roles. She is a Senior High School graduate from Advance Institute of Technology and speaks English fluently, with native proficiency in Cebuano and working proficiency in Filipino.