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Bhavana — Mid-Level Sales and Customer Service Associate from India

Bhavana

Mid-Level Sales and Customer Service Associate

India 2-3 years
Open to offersNew to Platform
Languages
English
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About

Bhavana P. is an experienced sales professional based in Mumbai with over four years in the marketing and sales industry, including significant work in healthcare and IT sectors. She has held client-facing roles such as Sales Associate at Shadail Technology Pvt Ltd, engaging with potential clients and supporting proposal development, and handled U.S.-based clients in a remote capacity at MPC within the healthcare field. Bhavana's proficiency in lead generation, CRM management (notably with HubSpot and Ring Central), and market research is demonstrated through her consistent efforts to increase customer bases and sales performance. Her experience also includes event management as a freelancer with renowned brands at Nesco WTC BKC, collaborating on diverse events and delivering results that exceeded expectations. Bhavana holds a Bachelor in Mass Media and a diploma in event management.

Experience

  • MPC

    Skillgigs · 2024 — 2025
    Handled U.S. clients across different states and cities in the healthcare industry, collected documentation, and provided guidance regarding available job offers; combined sales and customer service responsibilities.
  • Sales Associate

    Shadail Technology Pvt Ltd · 2023 — 2024
    Identified and contacted potential clients through calls, emails, and social media; supported senior sales executives in preparing proposals and presentations; kept updated with IT trends, company products, and competitor offerings.
  • Customer Care Executive

    Teleperformance · 2022 — 2023
    Worked within the Amazon process to assist international customers by phone, addressing their requirements and providing accurate details concerning products, services, policies, and procedures.
  • Sales Assistant

    Unique Business Solution · 2020 — 2021
    Maintained client relationships and updated CRM tools with lead and interaction information; tracked sales progress; aimed to meet or surpass monthly and quarterly sales targets and KPIs; monitored industry trends, market conditions, and competitor offerings; operated within B2B.

Skills & Expertise

Education

  • Bachelor : Mass Media
    Reena Mehta College of Arts, Science Commerce And Hotel Management Studies · — — 2019

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