Blanche K.
Senior Cabin Crew
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EnglishTagalog
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About
Experienced flight attendant and lead cabin crew professional with over 10 years of experience in customer service, leadership, and communication. Skilled in working in fast-paced environments while maintaining professionalism and attention to detail. Currently seeking part-time remote opportunities in copywriting, translation, chat support, and digital content-related work.
Experience
Customer Happiness Agent
Philippines Airasia · 2020 — 2020Managed customer inquiries, ensuring timely and accurate responses to enhance satisfaction. • Coordinated flight bookings and cancellations, optimizing operational efficiency for seamless travel experiences. • De-escalated and resolved customer complaints with punctual, polite and professional service.Senior Cabin Crew
Philippines Airasia Inc · 2015 — PresentManaged cabin operations and coordinated with the Pilot-in-Command. Ensured passenger safety, comfort, and high-quality service standards.
Skills & Expertise
Education
- BS HRMTrinity University of Asia · 2008 — 2011
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