Brisa D.

Brisa D. is an emerging professional in the field of information technology, currently studying for a Bachelor's degree in Information Technology Management at the Universidad Nacional de José C. Paz. She has developed a firm foundation in technical skills through her education at Escuela Técnica N°1 “Gral. J. de San Martín,” where she gained a technical diploma in computing. In her role as a Help Desk Junior and Technical Support Junior, she eagerly applies her knowledge in practical settings. Brisa has experience in the industry as a Telephone Advisor at Mera Solutions, collaborating with the VISA Service Center, where she managed the resolution of user incidents and handled sensitive information responsibly. She excelled under pressure, achieving daily objectives with the simultaneous operation of multiple digital systems and tools. Her skill set includes proficiency in digital tools, basic technical support for hardware and software, and expertise in Windows and Office Suite, alongside her capability to install and configure equipment efficiently.