Bryle M.
Mid-Level Practice Management System Specialist
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Bryle M. is an experienced professional with a background in customer service, shipbuilding, and legal and medical services sectors. As a Practice Management System Specialist at Lexihut Legal and Medical Services in Australia, Bryle configures and maintains the Practice Management System (PMS), ensuring accurate data entry, workflow alignment, and effective system integration to support client and patient management operations. Previously, Bryle worked in quality control at Tsuneishi Heavy Industries, conducting inspections and preparing QA/QC documentation for shipbuilding projects, focusing on compliance with engineering standards. Bryle’s earlier experience includes coordinating taxi dispatch operations at Coventry Connections and generating sales as a Customer Sales Representative at Vortex BPO. With a BS in Information Technology and hands-on proficiency in CRM systems and MS Office applications, Bryle contributes technical and operational expertise across varied business environments.
Experience
Practice Management System Specialist
Lexihut Legal and Medical Services · 2023 — 2026Configured and customized the Practice Management System (PMS) to fit organizational workflows and operational requirements. Handled data entry, performed system updates, and managed data migration for consistency across platforms. Generated operational reports by analyzing workflows and supported the integration and optimization of PMS usage through collaboration with internal teams.Quality Control Personnel
Tsuneishi Heavy Industries · 2020 — 2023Conducted quality inspections for shipbuilding components to confirm compliance with engineering specifications and international standards. Monitored processes such as welding and fabrication, identified non-conformities, and coordinated with production teams on corrective actions. Carried out dimensional and visual checks using calibrated instruments, prepared inspection documentation, and assisted classification societies during official assessments.Customer Service Dispatch – Coventry Connections
Azpired · 2016 — 2020Oversaw taxi dispatch operations by coordinating driver assignments and managing real-time customer requests. Addressed inbound calls and messages, resolved service issues, and responded to complaints. Utilized dispatch systems to monitor fleet status and optimize routing, maintained communication with drivers, and recorded activities in company databases to ensure accurate service tracking.Customer Sales Representative
Vortex BPO · 2014 — 2016Generated new sales opportunities by cold calling, networking, and obtaining referrals to identify prospective customers. Presented product solutions tailored to individual client needs and communicated associated benefits. Built client relationships by addressing inquiries and maintaining a positive customer experience, while ensuring CRM records were accurate and collaborating with internal teams to support service delivery.
Skills & Expertise
Education
- BS Information TechnologyConsolatrix College of Toledo City, Cebu, Philippines · 2010 — 2013
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