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Buzebona L. — Mid-Level Customer Service Consultant from South Africa

Buzebona L.

Mid-Level Customer Service Consultant

South Africa 6+ years
Open to offersNew to Platform
Languages
English
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About

Leonard B. is an experienced professional with a strong background in customer service, sales, marketing, logistics, and credit rehabilitation across industries including beverages, telecommunications, financial services, and hospitality. His roles at organizations such as Coca-Cola (ABI), Vodacom (Home Mark), Credit Clear (Life Power SA), Beekman Managed Portfolio, and Tracker SA have involved managing inventory, promoting and selling products, leading sales campaigns, coordinating travel logistics, and supporting credit management. Leonard’s expertise encompasses lead conversion, inventory management, solution selling, and computer literacy, supported by formal training in CompTIA A+ and Network+ certifications and call centre operations. Recognized with awards for sales and consulting performance, he has consistently contributed to high-volume environments, generating new business and ensuring client satisfaction in sectors such as broadcasting signal distribution, resort management, and corporate financial services.

Experience

  • Consultant

    NDW Financial Services (TRACKER SA) · 2023 — 2025
    Worked to reach sales and lead conversion targets in a high-pressure call center environment. Handled inbound and outbound calls, followed up on leads, negotiated pricing, and upsold value-added services while generating new sales within the corporate sector.

  • Booking Agent

    Beekman Managed Portfolio · 2017 — 2023
    Promoted BMP’s resort portfolios while managing comprehensive travel logistics to ensure high-quality guest experiences.

  • Consultant

    Credit Clear (Life Power SA) · 2015 — 2016
    Assisted customers in managing their accounts and obtaining credit rehabilitation.

  • Sales Consultant

    Home Mark (Vodacom SA) · 2014 — 2015
    Actively promoted and sold Vodacom products, including contracts, prepaid devices, LTE, and fiber.

  • Sales Rep

    Coca Cola (ABI) · 2004 — 2008
    Ensured products were stocked, rotated, and displayed according to company standards. Managed inventory levels at client sites and negotiated shelf space while implementing marketing and promotional campaigns.

  • Consultant

    EOS (TRACKER SA)
    Focused on sales and lead conversion targets in a high-pressure call center setting. Executed inbound and outbound calls, followed up on leads, negotiated pricing, and engaged in solutions selling through cold-calling to fill pipelines.

Skills & Expertise

Lead GenerationPayroll ProcessingCustomer ServiceCustomer Service RepresentativeSales

Education

  • Grade 12
    Morris Isaacson Secondary · — — 2003

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