Carjoerem D.

Carjoerem D. is a seasoned professional with over a decade of experience in Customer Care and Account Management, excelling in remote environments. Based in Davao City, he has supported customers across various platforms, including email and live chat, and is proficient in CRM systems such as Salesforce, Trello, and Freshdesk. His recent role as a Customer Care Associate at Havenly involved managing customer inquiries related to orders and logistics. With a deep expertise in logistics coordination, as demonstrated during his tenure at Clarks Whiteglove Delivery, he ensured seamless dispatch operations and maintained critical partner relationships. At Renegade Furniture Group, he specialized in wholesale customer service, managing escalations and handling logistics concerns with major carriers like FedEx and UPS. Carjoerem's educational background includes a Bachelor's in Psychology, supporting his adept understanding of customer needs and relationship building.