Carl D.

Car D., a seasoned BPO Agent with over 8.5 years of experience in the industry, has developed expertise in Customer Support, Sales, and technical troubleshooting. With a Bachelor of Science in Information Technology from ACLC, Car has provided exceptional service across several renowned companies such as Instacart, Virgin Media, and Verizon Wireless. At SITEL Philippines Corporation and Alorica Philippines, he refined his skills in Retention and appointment setting. His role at Prime Drive Cars involved managing customer inquiries and scheduling appointments. Car's technical acumen extends to Email, Chat Support, and Billing, and he has been recognized as Top Agent at both SITEL and Quantrics. His extensive industry knowledge and proactive approach make him a valuable asset in technical support and cross-functional collaboration.