Mid-Level Customer Service Representative
Open to offersNew to PlatformCarmela M. B., a dedicated professional from Puerto Princesa City, Philippines, has built a diverse career in hospitality and customer service industries. With a Bachelor of Science in Hospitality Management from Western Philippines University, she has gained practical experience as a Housekeeping Attendant and Front Desk Clerk during her OJT at Microtel Inn & Suites, where she upheld strict SOP standards. Her entrepreneurial spirit led her to manage a sari-sari store and water refilling station, overseeing inventory management, customer transactions, and compliance with corporate policies and AML regulations. As a Customer Service Staff at Cebuana Lhuillier Services Corporation, she ensured transaction accuracy and confidentiality. Currently, she applies her expertise in production and operations as a Small Business Owner, optimizing order scheduling and maintaining high product quality. Carmela is proficient in English and Filipino, adaptable to challenging environments, and committed to maintaining hygiene and food safety standards.
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