Carmela C.
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Carmela C. L., a graduate with a Bachelor of Science in Food Technology from Tarlac State University, has cultivated extensive experience in retail and quality assurance sectors. As a Training Specialist at Eljin Corp. Butterworld Superbakeshop, she expertly managed Retail Sales Operations, overseeing daily procedures, customer service, and employee training on the Utak POS system. She ensured adherence to food safety regulations and efficient inventory management through FIFO processes. Her role as a Junior Cluster Head tasked her with supervising eight stores, enhancing operations, and achieving sales targets. Further, at Brilliant Distribution System Corp., Carmela worked as an Assistant Officer in the QA Department, implementing GMP and food safety protocols. Her responsibilities included machine calibration, product testing, and ensuring compliance with ISO 9001:2015 standards. Her technical skills in quality control aim to uphold product standards and customer satisfaction within the food industry.
Experience
Assistant Officer in Quality Assurance
Brilliant Distribution System Corp. · 2025 — 2026My position involved monitoring Good Manufacturing Practices (GMP) and ensuring the production temperature was recorded twice daily. I calibrated machines and verified metal detectors regularly. Inline monitoring of product quality was conducted every two hours, where I checked packaging, weight, and performed sensory evaluations. I also logged information in monitoring forms, assessed return products for quality issues, and ensured proper documentation for material reception. Maintaining FIFO standards for raw materials and finished products, I ensured proper cleaning procedures for machines and was responsible for managing Personal Protective Equipment (PPE) in the production area.Training Specialist/SWOT of Retail Sales Operation (RSO)
Eljin Corp. Butterworld Superbakeshop · 2023 — 2024In the role of Training Specialist, I taught new Store Crew, Supervisors, and Cluster Heads about daily store operations, including opening procedures, receiving products, ensuring store cleanliness, and food safety regulations. Additionally, I trained staff on operating the Utak POS, monitored inventory, and addressed customer issues. As a Dispatch Coordinator, I communicated with various parties to guarantee timely product deliveries, inspecting each item for accuracy and quality. My responsibilities as Store Quality Assurance involved conducting inspections and testing products to ensure they met standards. Lastly, as Junior Cluster Head, I oversaw daily operations of eight stores, helped enhance sales targets, reviewed staff schedules, and trained new staff.
Skills & Expertise
Education
- Bachelor of Science in Food TechnologyTarlac State University · 2018 — 2023
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