Caroline K.
Mid-Level Operations Manager
Open to offersNew to PlatformAbout
Caroline K. is a detail-oriented and highly organized professional with extensive experience in administrative support and operations management, based in Machakos, Kenya. Currently serving as an Operations Manager at Family Dairy Farm, she oversees daily operations, coordinating production, logistics, and supply chain functions, while managing financial workflows and maintaining meticulous records. As a self-employed entrepreneur, Caroline has built and managed an independent online business, excelling in product development, digital marketing, and customer relationship management. Her freelance work showcases her expertise in proofreading and data entry, consistently delivering polished content with high accuracy. Previously, as an Executive Assistant Trainee at ALX Africa, she managed executive email correspondence, coordinated meetings, and handled detailed travel logistics. Caroline's strong technical background is reinforced by a BSc in Biotechnology from Jomo Kenyatta University and a Certificate in Micro Computer Operations. Fluent in English and Swahili, with conversational German, she is also a proficient user of AI-powered workflows and tools like ChatGPT and Claude.
Experience
Operations Manager
Family Dairy Farm · 2025 — PresentOversees daily operations, coordinating a team in production, logistics, and supply chain. Manages financial workflows including supplier payments and procurement, ensuring the preparation of accounting documentation. Maintains production and financial records with a strong focus on detail and independently manages competing priorities while driving operational improvements.Freelance & Independent Work
Self-Employed · 2023 — PresentBuilt and managed an independent online business that involved product development, digital marketing, and direct customer relationship management. Completed freelance proofreading projects with a focus on delivering high-quality written content. Conducted data entry tasks accurately, maintaining reliable records while developing process discipline to manage multiple workflows.Executive Assistant Trainee
ALX Africa · 2022 — 2022Handled executive email correspondence to ensure timely responses and organized inbox management. Coordinated and scheduled meetings through Zoom and Calendly, facilitating communication across multiple time zones. Designed detailed travel itineraries, overseeing logistics and documentation. Provided comprehensive administrative support, maintaining accuracy and discretion.Research Intern
Kenya Industrial Research and Development Institute (KIRDI) · 2021 — 2021Contributed to structured research workflows by applying methodical data recording and analytical practices. Exhibited quick learning in complex technical procedures and executed them with precision.
Skills & Expertise
Education
- BSc, BiotechnologyJomo Kenyatta University of Agriculture and Technology (JKUAT) · 2017 — 2022
- Certificate, Micro Computer OperationsLongonot College · 2017 — Present
- Kenya Certificate of Secondary Education (KCSE)Nakuru Girls High School · 2013 — 2016
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