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Caroline W. — Junior Sales Associate from Kenya

Caroline W.

Junior Sales Associate

Kenya 3-6 years
Open to offersNew to Platform
Languages
English
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About

Caroline W. is a seasoned Sales Associate with a solid foundation in communication and customer experience, currently working at Platinum Credit Limited in the Mt. Kenya Region. Her role focuses on achieving sales production targets and promoting the company’s LBF product throughout Nyeri, Meru, and surrounding areas. She excels at generating leads, developing strategies to hit sales targets, and maintaining customer service standards. Previously, she worked at Fidelity Valuers Limited in Nyeri where she managed front desk duties, canvassed for tenders, and provided administrative support, showcasing her adeptness in negotiation and interpersonal skills. Caroline began her career as a cashier/store keeper at Gifted Hands, gaining valuable experience in inventory management and customer relations. She is continuously advancing her skills through ongoing studies in Beauty Therapy at Vera Beauty & Fashion College. Caroline also has a Certificate in Computer studies from Rifkins College, adding technical proficiency to her diverse skill set.

Experience

  • Sales Associate

    Platinum Credit Limited · 2021 — Present
    Consistently achieved production targets related to sales, recruitment, and portfolio at risk. Actively promoted the logbook financing product in Nyeri, Meru, and the surrounding areas. Ensured professional interaction with all clients and collected market intelligence, compiling weekly reports. Conducted general customer service duties, aiming for continuous improvement in service standards, and developed strategies for attaining sales goals while mapping potential customers and generating leads.
  • Front desk

    Fidelity Valuers Limited · 2019 — 2021
    Engaged in canvassing for tenders by compiling necessary documentation and submitting applications. Organized and coordinated appointments while preparing, collating, and typing reports. Managed workload effectively and handled incoming and outgoing calls as part of customer support.
  • cashier/ store keeper

    Gifted Hands · 2018 — 2019
    Reconciled the cash register and oversaw the efficient operation of the store. Sold products to clients while ensuring timely and safe delivery of packages. Assisted walk-in customers and reported daily activities to the store owner, along with managing inventory and placing orders based on client needs.

Skills & Expertise

Education

  • Certificate in Computer
    Rifkins College · 2017 — 2017
  • O-levels
    Rware High School · 2013 — 2016
  • Diploma in Beauty Therapy
    Vera Beauty & Fashion College

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