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Carynmay S. — Senior Sales Specialist from Philippines

Carynmay S.

Senior Sales Specialist

Philippines 3-6 years
Open to offersNew to Platform
Languages
English
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About

Caryn S. is an experienced Sales Specialist based in Caloocan City, Philippines, with over eight years dedicated to advancing sales outcomes across the e-commerce, telecommunications, moving and storage, and customer service sectors. At HVACDirect.com, she processed orders, tracked shipments, and handled customer issues, utilizing platforms such as Magento and Acumatica. With Concentrix (PODS), Caryn managed order processing, client consultations, and upselling for moving and storage solutions while consistently hitting sales KPIs. Her tenure at Teletech (Verizon) involved offering telco services, converting leads through comprehensive education, and executing retention strategies, leveraging tools such as Microsoft365 and Five 9. Caryn’s expertise extends to sales program promotion and customer relationship management, strictly within the industries and roles detailed.

Experience

  • Customer Service/Sales Representative

    HVACDirect.com · 2023 — 2026
    Processed orders while tracking order numbers, created tickets for missing items, and developed quotes and proposals.
  • Sales Advisor II

    Concentrix (PODS) · 2022 — 2023
    Managed orders for moving and storage, established professional relationships with long-term clients, recommended appropriate container sizes, upsold moving supplies, and provided referrals for professional loaders and packers.
  • Sales Representative

    Teletech (Verizon) · 2018 — 2022
    Sold telco services including Internet, Cable, Home phone, and Wireless; converted leads into sales by educating customers and addressing their concerns; handled billing and retention; and upsold additional services.
  • Sales Associate

    Call2Connect Solutions Inc. (PDC) · 2014 — 2018
    Sold a savings program and upsold other programs and promotions.

Skills & Expertise

Architectural ServicesAccount ManagementCustomer Service RepresentativeSales

Education

  • Technological Manpower Academy
    Technological Manpower Academy · — — 2014

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