Catherine A.

Catherine Anne L. B. is an experienced customer service representative with a comprehensive background in diverse industries including telecommunications, logistics, and consumer electronics. Beginning her career at Sutherland Global Services supporting the antivirus software sector, she quickly transitioned to technical support for Xbox gaming consoles. Catherine has demonstrated her adaptability and customer engagement skills further at companies like Hinduja Global Solutions, handling telecom services for AT&T, and WNS, managing reservations in the hotel industry. At UPS GBS Clark, she applied her logistics expertise in shipping and handling. Her proficiency with Microsoft Office and Windows applications, alongside her excellent English communication skills, has been essential in roles at Wells Fargo and Majorel among others. Additionally, her academic pursuits include a Bachelor's degree in Radiologic Technology and Nursing, complemented by a certification in caregiving, showcasing her dedication to expanding her skill set.