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Catherine S. — Junior Virtual Assistant from Philippines

Catherine S.

Junior Virtual Assistant

Philippines 6+ years
Open to offersNew to Platform
Languages
TagalogEnglish
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About

Catherine S. is an experienced General Virtual Assistant with a background in information technology, customer service, quality auditing, social media marketing, and online education. She has supported clients across diverse industries, including business process outsourcing at Teleperformance as a Customer Service Representative, quality monitoring at Accenture Inc. as a Quality Auditing Associate, and technology solutions at E-Copy Corporation as Administrative Staff. In 2024, Catherine assisted with creative social media content and ad campaign optimization for Yelyzaveta Zemliana, further demonstrating her proficiency with content management and digital design. As a part-time ESL Teacher at 51 Talk, she provided structured online English lessons to young learners. Her skill set includes advanced use of MS Office, Google Workspace, Canva, and Adobe Photoshop in fast-paced professional environments.

Experience

  • ESL Teacher

    51 Talk · 2025 — Present
    Delivered engaging online English lessons to young learners, following structured curricula to enhance speaking, listening, and communication skills while providing timely feedback.
  • Quality Auditing Associate

    Accenture Inc. · 2021 — 2024
    Conducted audits of reviewed and moderated entry-level content, facilitated calibration discussions, and generated various reports to ensure quality.
  • Social Media Marketing & Design Assistant

    Yelyzaveta Zemliana · 2024 — Present
    Created and designed social media content that reflects client branding, aided in establishing and optimizing Meta ad campaigns, and ensured regular content posting across various social platforms.
  • Customer Service Representative

    Teleperformance · 2019 — 2020
    Handled incoming customer calls, delivered reactive customer service, and resolved issues related to customer accounts during the graveyard shift.
  • Administrative Staff

    E-Copy Corporation · 2018 — 2019
    Managed client calls by recording concerns in the system, coordinated service engineers, and handled engineer requests alongside preparing and sending quotations to clients.

Skills & Expertise

Education

  • Bachelor Degree of Information Technology
    Pateros Technological College · 2014 — 2018

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