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Experience
Media Review Analyst
Accenture, Inc. · 2020 — 2023
Responsible for reviewing, analyzing, and evaluating digital content to ensure it complies with company policies, community standards, and client guidelines. The role involves making accurate content moderation decisions, maintaining quality standards, and handling high volumes of content in a fast-paced environment.
Project Technical Specialist I
University of the Philippines – Manila, National Institutes of Health · 2023 — Present
Provides technical, administrative, and operational support to ensure the successful implementation of projects. The role involves coordinating project activities, monitoring progress, maintaining documentation, analyzing data, and collaborating with stakeholders to ensure project objectives, timelines, and deliverables are achieved.
Field Data Collector
University of the Philippines – Manila, National Institutes of Health · 2023 — Present
Conducted field data collection for a project focused on PHILHEALTH support for inpatient care.
Advisor I, Transaction Processing (CSR Non-voice)
Concentrix · 2019 — 2020
Responsible for processing customer transactions and resolving inquiries through non-voice channels such as email, chat, or back-office systems. The role focuses on ensuring accuracy, efficiency, and compliance with company policies while delivering high-quality customer support.