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Ceya J. — Junior Customer Service and Technical Support Specialist from Philippines

Ceya J.

Junior Customer Service and Technical Support Specialist

Philippines No experience yet
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Ron J. is a dedicated and customer-focused professional with a robust background in customer service and technical support. He has developed excellent communication skills and VOIP expertise through roles at Teleperformance and Quantrics Enterprises, where he was responsible for aiding customers with loan applications and troubleshooting technical equipment issues. His nursing studies have provided him with a strong foundation in healthcare, enhancing his attention to detail and empathetic approach. Ron is committed to delivering exceptional service and problem-solving efficiently in a fast-paced environment.

Experience

  • Technical Support Representative

    Quantrics Enterprises · 2025 — Present
    Supported customers facing technical equipment issues and conducted basic troubleshooting.
  • Customer Service Representative

    Teleperformance · 2021 — Present
    Provided assistance to customers with loan applications.

Skills & Expertise

Education

  • Bachelor of Science in Nursing
    World Citi Colleges · 2022 — 2023
  • Bachelor of Science in Nursing
    Siena College of Taytay · 2023 — Present
  • Bachelor of Science in Nursing
    University of Santo Tomas · 2019 — 2021

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