Chadrack L.

Chadrack L., a seasoned Customer Service Professional, brings over 1.5 years of dedicated experience in customer support and call center environments. He earned his Bachelor of Commerce degree from Regent Business School in Johannesburg, which has equipped him with strong team collaboration and leadership skills. Chadrack is committed to delivering exceptional service, having worked at Brown Legality handling inbound and outbound customer calls to resolve queries efficiently. At ACT, his role as a Call Centre Agent involved providing first-line support to clients, demonstrating his prowess in conflict resolution and problem-solving. Beyond his professional endeavors, Chadrack contributes to youth development through his role as a part-time soccer coach at Hydepark High School, where he nurtures student athletes in both technical skills and teamwork. Fluent in English and French, Chadrack is a Congolese national who combines his passion for community engagement with outstanding communication capabilities.