Chantal M.
Chat support
Open to offersNew to PlatformPortfolios
About
Hi, I’m Chantal Marnie Pabalan. I have experience in customer service and chat support, including handling healthcare-related surgical chat inquiries. In my previous role, I assisted customers through chat, responded to their concerns professionally, provided accurate information, and made sure each interaction was handled with patience and empathy. I’m a responsible, adaptable, and fast learner who can multitask while maintaining attention to detail. I’m excited to bring my communication and customer service skills to your team and continue growing as a Virtual Assistant.
Why hire me
Employers should hire me because I bring both hands-on chat support experience and a strong commitment to providing excellent customer service. I have experience handling healthcare-related surgical chats, where professionalism, accuracy, empathy, and attention to detail are essential. I’m confident in handling different types of customers, resolving concerns efficiently, and staying calm under pressure. I’m also a fast learner, highly adaptable, and willing to take initiative rather than waiting to be told what to do. Most importantly, I’m committed to being a reliable team member who delivers quality work, represents the company professionally, and continuously looks for ways to improve.
Experience
Chat Support
Greenine · 2025 — 2026Handled customer inquiries through chat, provided accurate and professional assistance, resolved concerns efficiently, and maintained a positive customer experience. Successfully managed multiple conversations while maintaining accuracy, empathy, and attention to detail, contributing to customer satisfaction and smooth daily operations.
Skills & Expertise
Education
- EducationAsian College And Technology · 2021 — 2023
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