Chantel B.
Senior Communications Specialist
Open to offersNew to PlatformAbout
Chantel B. is a seasoned professional based in Washington, DC, with over 20 years of experience in supporting federal programs through data analysis, customer service, strategic planning, and communications. Currently working as a Support Staff and Event Planner at G&H International supporting the Department of Homeland Security, she excels in providing customer support by conducting thorough research and delivering essential program-related information. Chantel has a proven track record in analyzing workforce and program data, developing RFIs to support operational needs, and driving strategic planning efforts. Her role as a Web & Communications Specialist with the Cherokee Nation also involved policy interpretation, program compliance, and developing comprehensive annual reports. Additionally, as a Communications Specialist at Collabralink, she effectively managed high-volume communications and developed performance-tracking reports. Chantel holds a Master of Public Administration from Bowie State University and a Bachelor of Arts in Print Journalism from Hampton University.
Experience
Support Staff / Event Planner
G&H International / DHS · 2022 — 2025Delivered program-related information through research to support stakeholders. Developed RFIs to collect data on workforce and operational needs. Contributed to strategic planning by analyzing program requirements and created internal communications plans to promote workforce engagement.Web & Communications Specialist
Cherokee Nation / NOAA · 2018 — 2021Developed reports and communications by analyzing program data alongside stakeholder input. Ensured policy compliance through interpretation of program guidance. Coordinated information delivery to program staff and identified communication gaps to recommend enhancements.Communications Specialist
Collabralink / NOAA · 2016 — 2018Assessed communication effectiveness by analyzing data and made recommendations for improvement. Handled high-volume communications and responded to public inquiries, while also developing performance metric tracking reports.IT Administrative Assistant
Brookings Institution · 2016 — 2016Created data tracking systems and generated reports to enhance operational efficiency. Assisted in program coordination and administrative functions, including project planning and implementation.Events & Communications Assistant
PAI · 2015 — 2015Conducted research and analysis on policy topics while producing daily reports to aid leadership in decision-making. Managed communication logistics and event coordination.Communications Consultant
The Write One · 2009 — PresentProvided strategic advisory services and performed needs analysis for clients. Developed communication strategies, proposals, and reports while managing client communication efficiently.
Skills & Expertise
Education
- Master of Public Administration (MPA)Bowie State University
- Bachelor of Arts, Print JournalismHampton University
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